2EASY 2-Wire
Can I turn off the SOS light?
No, the SOS light cannot be turned off on any model.
How do I set the SOS function?
The SOS function allowed an emergency message to be sent by SMS. On older CDV-47M monitors the SOS function can be set under ‘Call Scene’ (Divert) but a CDV-GSM is required. Unfortunately, unless existing it is no longer available for new ...
How to set up the VDP Connect app for use with your 2EASY video entry system
VDP Connect is a free smartphone app for iOS and Android that allows you to control and operate your 2EASY video entry system from your phone. App features Better and faster video streaming See who's at the door from your smartphone Preview images ...
How do I set up the 2EASY mobile app to receive calls?
The 2EASY video door entry system comes with a free iOS smartphone app that allows you to receive voice and video calls from the door station directly to your phone. Watch the video or follow the steps below to learn how to connect your monitor to ...
How to set up CDV-DDP-F in Gateway Mode using CDV-BDU
A CDV-DDP-F can be used as a master door station with the ability to call all buildings and internal monitors, with each building having its own ‘subsub’ panel(s) that can only call the internal monitors of that building. Download this guide to find ...
Input & output connections for 2EASY CDV-47 and CDV-47DX
The 2EASY CDV-47 and CDV-47DX range of video door entry monitors are equipped with both inputs and outputs. Download this guide for a quick and easy diagram explaining all you need to know. The guide covers these models: CDV47MG, CDV47MG2 and CDV47DX ...
How do I programme my 2EASY CDV-96KP keypad?
The CDV-96KP keypad is a door entry station for use with the 2EASY range of products. It can be installed indoors or outdoors and benefits from a touch-sensitive keypad and high-resolution camera. Programming the CDV-96KP is quick and simple - ...
How do I stop getting feedback from a newly-installed video entry kit?
This is likely caused by a protective film covering the monitor. The film also covers the microphone. If you remove it, you should find that the feedback problem is resolved. If feedback continues, raise a support ticket so that we can help you ...
Can I get a dry output from the door station relay?
Yes, you can. Refer to your 2EASY door station manual for more information. This usually involves removing a jumper from the back of the door station, and using PL and S1+. However, if there is a DS-ERL included with the door station, then you can ...
What is the maximum number of monitors that can be called at one time?
You can have a maximum of four monitors that will ring at the same time. However, only two monitors can display the video at the same time before being answered.
What is the multi-coloured wire plug with the CDV-27 for?
This wire offers additional features that are not commonly used in most installations. It can give 12Vdc 100mA when a monitor is called, and two of the wires can be used as a doorbell connection if required.
If I need an extra monitor additional to what's included in my kit, will I need anything else?
Yes, you will. Ask your installer for further guidance on what you'll need. Most 2EASY kits have a CDV-PS1 included. In this case, to add an extra monitor you will need to replace this with a CDV-PS5. If your kit came with a CDV-PS6, you can add up ...
Can I have separate user codes for certain times of the day?
There is currently no built-in function in the 2EASY system to allow this. However, it can be achieved by adding some additional products to your installation. Ask your installer about adding a CDV-RLC unit and a timer such as the TH827 to achieve ...
How do I connect my phone to my monitor with the 2EASY app?
PLEASE NOTE: There are two different apps available for use with the 2EASY system. This article includes instructions for the 2EASY app. The newer and more advanced app is called VDP Connect. Learn how to download and configure VDP Connect here. ...
Can I create a shortcut to my door station camera?
Yes, you can! It's really easy to view a door station camera from your 2EASY monitor by navigating through a couple of menus. But it's even easier to do it directly from your home screen using a handy shortcut. By default, there are no shortcuts ...
How do I view a door station camera on my monitor?
To view a door station from your 2EASY monitor, press Monitor on your home screen. Then, select the door station you want to view from the available list. This will activate the camera and open it up on your monitor for you to view. Simple as that! ...
How do I set or change the time on my monitor?
To set or update the time on your 2EASY monitor, from the home screen open your Settings. Navigate to the General tab and then select Date and Time. Press Time - this will open the keyboard input screen. Enter the time you want to set the monitor ...
How do I divert all calls to my mobile?
On your 2EASY monitor, select Call Scene. Then, on the menu, select Divert Call Always. That's it! All calls coming into your 2EASY monitor will now be automatically diverted to your mobile. This might be helpful if you're going on holiday or will ...
Can I divert calls to my mobile if nobody answers at the monitor?
Yes, you can! From your home screen on your monitor, select Call Scene to open a menu. Choose the option Divert Call if No Answer. And that's it! Now, when you receive a call, the monitor will ring for 30 seconds and then divert to your mobile.
My 2EASY app is not working. How do I fix it?
One of the reasons why your 2EASY app may not be working could be the operating system on your smartphone. When we develop apps, we work according to specifications and guidelines provided by Apple and Google. Among other things, these stipulate that ...
The exit button isn’t unlocking the door for a timed period. How do I change this?
At your door station, as standard the exit button only unlocks the door for the duration that the button is being pressed. It is possible to use the exit button as a trigger for a automatic timed unlocking period by adding extra parts to your system. ...
The door station unlocks immediately as soon as a call is made. How do I prevent this?
This is an auto-unlock feature which is sometimes accidentally enabled on the CDV24 and CDV43 models. When your monitor rings, the unlock icon appears on the monitor for you to press to allow entry. If you tap or press it briefly, it unlocks the door ...
Can I make the monitor ring for longer?
The monitor will play through its ringtone once only. Currently, it cannot be set to continuously ring. You can change the ringing time of your monitor by navigating to Settings > Ring Time. Enter the number of settings you want the monitor to ring ...
How do I improve poor sound or image quality?
Usually if the quality of the image or sound is very poor, it is down to a problem with the cable quality. You should contact your installer and ask them to take a look at your 2EASY to ensure that the cables are of sufficient quality to support the ...
My door station is not working. How do I fix it?
If the door station does not connect when a call is made and beeps three times, this is an indication that it cannot find a monitor inside to call. Each monitor in your system has an address, which you can view and edit in its settings. Check the ...
My 2EASY monitor has stopped ringing. How do I fix it?
There are a number of reasons why your monitor may not be ringing. First, check that the Do Not Disturb function is not enabled. If this does not resolve the issue, check the Monitor Address under Settings > Installer > Current Address. For the ...
Can I have monitors only working for certain times of the day?
Currently, it is not possible to set up an automatic schedule in this way. Monitors can be set to Do Not Disturb, but this must be done and undone manually on each individual monitor each time you want to change the setting.
Can I have the system call one monitor, then if there is no answer, call another?
Currently, this is not possible. All the monitors will ring at the same time when called.
Can I increase the ring volume?
Yes, you can! All 2EASY monitors allow you to control the volume of the ring. Check your monitor’s ringtones or sounds settings to adjust the volume. If you have set the volume to maximum, and find that it is still not loud enough, some monitors can ...
Can I add an extra monitor?
Yes, you can! Ask your installer about adding an extra monitor to your system. Your main monitor in the system is known as the master, and any additional monitors are known as slaves. You can have up to four monitors in your system that can be called ...
Can I add an extra door station?
Yes, you can! You can have up to 4 door stations on any 2EASY system. Adding extra door stations will also require some additional units in the electronics to keep everything running smoothly. Ask your installer about a CDV-DBC4A and about the cable ...
Can I have multiple user codes?
Yes, you can! You can store up to 40 user codes as standard. If you need to increase this, ask your installer about adding a CDV-RLC unit to double the capacity. The user codes are stored by the device in memory slots. These memory slots are numbered ...
How do I change my user code on my CDV96KP?
User codes are changed at the door station, where you need to use the master code to enter the programming settings. There are 40 memory slots where your user code can be stored. They are numbered from 20 to 59 – but most people usually use 20 or 21 ...
Can I record video on my 2EASY monitor instead of images?
Yes, you can! To do this, you will need to get hold of a micro-SD card with a storage capacity of no more than 32GB. The process for setting up this function differs slightly depending on the type of 2EASY system you’re using. Please check that ...
Can I use the Motion Detection feature described in the manual?
Unfortunately, the Motion Detection feature uses a proprietary device that is not available in the UK. As such, it is currently not possible to use this feature in the UK.
How do I use Lock 2 output?
In order to activate the Lock 2 output, you will require a special extension part to be added to your 2EASY system. Please call your installer and ask them to install a CDV-RLC into your system.
How do I change the user code on my 2EASY keypad?
All you need to do is touch the keypad once to activate it, then enter the master code followed by hash ( #). If you don’t know your master code, try the default master code, which is 1234. After that, enter 20 followed by hash (#). Then key in the ...
When I answer a call on my CDV43 monitor, the door unlocks straightaway. How do I turn this function off?
First, check to see if the Do Not Disturb button is flashing. If it is flashing, touch and hold the Unlock button for ten seconds until the light turns off. This should resolve your problem.
Can I open my door or gate from the app without being called?
Yes, you can! All you need to do is open the app and select the Call button. Once the call connects, press 1 to Unlock the door or gate.
How do I view missed call images?
From the main screen of your 2EASY monitor, select Call Record. This will bring up a list of past calls. From the list, select the call you wish to view. 2EASY will then show you a call image, as well as the date and time of the call. You can also ...
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