How do I change my user code on my CDV96KP?
User codes are changed at the door station, where you need
to use the master code to enter the programming settings.
There are 40 memory slots where your user code can be
stored. They are numbered from 20 to 59 – but most people usually
use 20 or 21 to store their user code. You cannot clear user
codes from memory slots, you can only overwrite them with new user
To update your user code, follow these steps:
- At your door station, enter the master code.
you hear one long beep, you have successfully entered programming mode. If you
hear three short beeps, there has been an error and you will need to try again
– you may have entered the wrong master code.
If you don’t know your master code, first try the default master: 1234#.
- Then, enter the number of the memory slot you wish
to overwrite followed by hash (#). For example, to overwrite slot 20,
you would enter 2 0 #. This should be followed by a long beep.
- Next, enter your new user code followed
by hash (#). You will hear another long beep when the code is
- ·Finally, press the asterisk (*) key to exit programming mode. You will hear a final long beep to confirm that you have
If you do not know your master code, and the default master
is not working, you may need to reset the door station to default. This will
clear all the memory slots and return the master code to the default (1234#).
If you need to do this, please raise a support ticket
from this website and we will contact you with advice.
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