How do I stop getting feedback from a newly-installed 2EASY video entry kit?

How do I stop getting feedback from a newly-installed video entry kit?

This is likely caused by a protective film covering the monitor.

The film also covers the microphone. If you remove it, you should find that the feedback problem is resolved.

If feedback continues, raise a support ticket so that we can help you further. 

Info
This articles applies to the following products:
 CDV-470DX-B
 CDV-470DX-W
 CDV-4791SA-DXB
 CDV-4791SA-DXW
 CDV-4796KPA-DXB
 CDV-4796KPA-DXW

    • Related Articles

    • How to set up the VDP Connect app for use with your 2EASY video entry system

      VDP Connect is a free smartphone app for iOS and Android that allows you to control and operate your 2EASY video entry system from your phone. App features Better and faster video streaming See who's at the door from your smartphone Preview images ...

    • If I need an extra monitor additional to what's included in my kit, will I need anything else?

      Yes, you will. Ask your installer for further guidance on what you'll need.  Most 2EASY kits have a CDV-PS1 included. In this case, to add an extra monitor you will need to replace this with a CDV-PS5. If your kit came with a CDV-PS6, you can add up ...

    • How do I call another monitor?

      To make a call to another 2EASY monitor, you can use the Inner Call or Inner Broadcast functions. To use the Inner Call function, go to the main screen and select Intercoms, then select Inner Call. This will trigger a call to all the other 2EASY ...

    • Can I add an extra monitor?

      Yes, you can! Ask your installer about adding an extra monitor to your system. Your main monitor in the system is known as the master, and any additional monitors are known as subs. You can have up to four monitors in your system that can be called ...

    • Can I create a shortcut to my door station camera?

      Yes, you can!  It's really easy to view a door station camera from your 2EASY monitor by navigating through a couple of menus. But it's even easier to do it directly from your home screen using a handy shortcut.  By default, there are no shortcuts ...