How to set up the VDP Connect app for use with your 2EASY video entry system

How to set up the VDP Connect app for use with your 2EASY video entry system

VDP Connect is a free smartphone app for iOS and Android that allows you to control and operate your 2EASY video entry system from your phone. 

App features

  1. Better and faster video streaming
  2. See who's at the door from your smartphone 
  3. Preview images before picking up calls 

Downloading the app

To download the VDP Connect app, either click this link to download or search VDP Connect in your iOS or Android app library. 




VDP Connect allows you to connect to your 2EASY video entry system from your smartphone. You can view images from door station cameras, speak to visitors, and remotely unlock the door. 

The main command buttons are shown below, showing how you can unlock the door, view missed calls and incoming calls, view cameras and door stations, and browse the history of access events. 


Setting up with 2EASY

In order to use the VDP Connect app, your 2EASY video entry system must be WiFi-enabled. If you aren't sure whether your 2EASY system can connect to WiFi, you should contact the professional who installed the system. 

Connecting the monitor to WiFi

  1. Press the WiFi icon on the home screen. 
  2. Select the WLAN Setting option.
  3. Pick your desired WiFi network from the list.
  4. Enter the network password and click Connect. 
  5. The monitor is now online and will show this symbol (  ) at the bottom of the WiFi menu along with the name of the connected network. 
  6. Now return to the home screen.

Connecting the VDP Connect app

Once your monitor is connected to WiFi, follow these steps to enable the VDP Connect app: 
  1. On the monitor's main menu, tap Settings, followed by General and then VDP Connect.
  2. To use the VDP Connect app, ensure this setting is enabled. 
AlertNotes
The VDP Connect app only operates with the upgraded 2EASY firmware (V1.8.1 or above). If you are not sure whether your system has the appropriate firmware, contact your installer. 
Notes
There are two different apps that can be used with the 2EASY system. The VDP Connect app is the newer, better, and more advanced app - if your system is compatible, we recommend using VDP Connect. The other available app is the 2EASY app (available on iOS and Android). If you are using the 2EASY app instead, you will need to ensure that the VDP Connect parameter under Settings > General > VDP Connect is set to disabled. For more information on how to configure the 2EASY app, check out this article. 

Diverting calls to your smartphone 

The 2EASY system can be set up to either divert all calls to your smartphone, or to divert only when nobody answers at the internal monitor.
  1. On your 2EASY monitor's home screen, touch the Call Scene button. 
  2. You can choose between two options for diverting calls: 
    1. Divert Call Always - this will divert every call that comes into your monitor to your smartphone app immediately. 
    2. Divert Call If No Answer - this will divert calls to your smartphone only when the monitor has rung for 30 seconds with no answer at the monitor. 
  3. On the home screen, a phone icon with an arrow will appear if you have call diverting activated. 

Info
This article applies to the following products:
 CDV-470DX-B
 CDV-470DX-W
 CDV-4791SA-DXB
 CDV-4791SA-DXW
 CDV-4796KPA-DXB
 CDV-4796KPA-DXW​​