Can I turn off the SOS light?

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• How do I set the SOS function?

  The SOS function allowed an emergency message to be sent by SMS. On older CDV-47M monitors the SOS function can be set under ‘Call Scene’ (Divert) but a CDV-GSM is required. Unfortunately, unless existing it is no longer available for new ...

• What do the LED lights on the fingerprint reader mean?

  The ievo fingerprint readers include an LED light to indicate different statuses. BLUE - This is the standby mode of the reader. It means the reader is ready to scan a fingerprint when presented. RED - This means the fingerprint is not recognised. ...

• The fingerprint reader only flashes red when I place my finger on it.

  There are a couple of reasons why this might be happening. Finger placement First, ensure that you are placing your finger correctly on the scanner plate on the reader. Read our attached guide to understand best practice for placing your finger for ...

• The desktop fingerprint reader does not light up when I try to enrol a fingerprint.

  If the desktop reader is connected to the computer, but does not light up when you try to enrol a fingerprint, it could be a software issue. If you are able to, check that all the correct desktop drivers and C++ files have been installed onto the ...

• When I answer a call on my CDV43 monitor, the door unlocks straightaway. How do I turn this function off?

  First, check to see if the Do Not Disturb button is flashing. If it is flashing, touch and hold the Unlock button for ten seconds until the light turns off. This should resolve your problem.