ATRIUM Access Control Installation and Operation Manual Version 4.31

ATRIUM Software Manual v4.31

This article provides you with links to other articles covering all the information included in the instruction manual for the ATRIUM software (version 4.31). 

Product Presentation 

The ATRIUM software is an advanced and powerful access control management tool. It allows an operator to monitor and manage the system by accessing the ATRIUM controller using a network connection. The ATRIUM software manages the controller and its expanders. The ATRIUM USB includes the ATRIUM software and the reference manual. The reference manuals for ATRIUM hardware components are also available on the ATRIUM

Manage up to:
  1. 500 doors
  2. 10,000 users
  3. 10,000 cards
  4. 1,000 access levels
  5. 250 schedules each supporting 100 time periods
  6. 100 holidays
  7. 256 floors (elevator integration)

Notes and Recommendations

This section describes how to install the ATRIUM software on a computer, start the application, register your product and add a controller.

Computer Requirements

The ATRIUM interface is designed to operate with computers running a suitable Windows operating system as detailed in the Operating System Requirements section below.

  1. Processor Type:
    1. x64 Processor: AMD Opteron, AMD Athlon 64, Intel Xeon with Intel EM64T support, Intel Pentium IV with EM64T support
    2. x86 Processor: Pentium III-compatible processor or faster
  2. Processor Speed:
    1. Minimum: x86 Processor: 1.0 GHz, x64 Processor: 1.4 GHz
    2. Recommended: 2.0 GHz or faster
  3. 1GB RAM (2GB recommended for superior performance)
  4. 6GB of hard disk is recommended; more for larger installations
  5. Ethernet access either through physical 10/100 Mbps Ethernet port or WiFi

Operating System Requirements

The ATRIUM interface has been tested on the following operating systems:
  1. Windows 10
  2. Windows 8, Windows 8.1,
  3. Windows 7 Service Pack 1,
  4. Windows Server 2008 R2 SP1, Service Pack 2,
  5. Windows Server 2012 R2
  6. Windows Vista Service Pack 2
Other soft ware requirements (available on the USB):
  1. NET Framework 4.5.2
  2. MS SQL Server Express 2012 (x64 & x86)
  3. Microsoft Access Database Engine 2010
  4. VC++ 2015 Redistributable
  5. VC++ 2017 Redistributable
  6. Windows Installer 4.5
  7. Dot NET 4.6.1

Free Technical Support

For technical support in the UK & Ireland, you can submit a ticket here in the Support Centre, or get in touch with us via web chat by clicking the blue chat icon in the bottom right corner of the screen. 

You can also call us on +[44] (0) 1628 531 300, email us at, or leave us a message on our website

For technical support in locations outside the UK & Ireland, see this article for contact information or visit and select your country.

Installation and Operation Instructions: 

This section includes links to articles covering everything you need to know about the ATRIUM software (v4.31). Find what you're looking for and click the link to go to the relevant article. 
  1. Installing or updating the ATRIUM software
  2. Starting the ATRIUM software
  3. Adding a controller
  4. Adding a sub-controller
  5. Understanding the ATRIUM software
  6. Users
  7. Credentials
  8. Holidays
  9. Schedules
  10. Areas
  11. Access levels
  12. Access level groups
  13. Doors
  14. Relays
  15. Inputs & Outputs
  16. Events
  17. Reports
  18. System overview
  19. Locks
  20. Bells
  21. Tamper switches
  22. Readers
  23. Macros, macro counters, macro timers, and macro command groups
  24. Email notifications
  25. Cameras
  26. Intrusion (alarm) integration
  27. Elevator integration
  28. Lockdown and lockdown activated menus
  29. Accounts and Offline configuration

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