Understanding accounts in the ATRIUM software

Understanding accounts in the ATRIUM software

Introduction

Accounts are used when a computer connects to different ATRIUM installations. Each account has two database files; one for the configuration settings and one to store the system’s events. Typically, an installer creates a separate account for each client site they may have.

Each account has two dedicated database files; one for the static entities (users, cards, schedules, input, outputs, areas, tamper switches, etc.) and one for the events.

From the Accounts tab, click on the Accounts icon, and click on the Add button.



Account Management

Adding an Account

From the Accounts tab, click on the Accounts icon, and click on the Add button.



  1. Account: Identifies the account throughout the ATRIUM software. We recommend using a name that is representative of the account.

Deleting an Account

To delete an existing account, select the account from the list and click on the Delete button. A dialogue box will appear requesting confirmation. Deleting an account will erase the two database files related to this account. The Default account cannot be deleted.

Backup

Allows you to backup the ATRIUM databases (entities and/or events) for the selected account.

From the Accounts tab, click on the Accounts icon, select an account from the list, and click on the Backup button.

To back up the database(s), select the database(s) that must be saved and select the path (if required). By default, both databases (configuration and events) for the selected account will be saved to the default path. Click on OK to back up the configuration on the selected drive.

Restore

Allows you to restore the ATRIUM databases (entities and/or events) for the selected account from a backup. 

From the Accounts tab, click on the Accounts icon, select an account from the list, and click on the Restore button.

To restore the database(s), select the database(s) that must be restored and select the path (if required). By default both databases (configuration and events) for the selected account will be restored from the default path. Click on OK to transfer the databases to the controller module and sub-module(s).

Change Account

Allows you to connect to the selected account. Type the user login and password to connect.

Offline Configuration

Offline Programming allows you to import and export a database of users, cards and access levels. It also allows you to add or modify Users, Cards, Holidays, Schedules, Access Levels and Access Level Groups without being synchronised with a module.

Starting Offline Mode (Logged In)

From the Accounts tab, click on the Accounts icon, and click on the Import/Export (Offline) button. Click Yes in the popup window to move to offline programming.




Starting Offline Mode (Logged Out)

Run the ATRIUM software and select an account to log into. From the User Login window, check the Offline Programming option and click Login.



Import/Export Menus

Import/export options are useful for building a database and exporting an existing database. Only Users, Cards, and Access Levels can be imported/exported.



  1. Import: Click here to import a database. This database includes Users, Cards and Access Levels, as well as Holidays and Schedules (if specified). The file format must be .csv, .xml, .txt or .xls and follow a specific template (found by clicking on Templates).
  2. Export: Click here to export a database. This database includes all information except for Hardware, Areas, and Doors. The file format is in .xml. ATRIUM will generate an Export Report showing what entities were successfully exported.


  1. Templates: View import templates in .csv, .txt and .xls format. The sample template below shows the way to enter information for best results.



Entering the Card Number or Card Hex Number is necessary to add cards.

Database Configuration

Credentials and Access Configuration can be added and modified with an existing module offline or without any module.



Any new entity added or modified in offline mode is highlighted.



Logging out and back into the account for normal configuration with the module displays this window:



Click Yes to accept these changes and merge them with the account database.
Click No and the specific entities will be highlighted and their Synchronisation Status will show as Pending.

If No is selected, the entities will remain pending in the database until they are deleted or Yes is chosen on the popup window to synchronise them.


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