How to manage users in the ATRIUM Software

Managing users in the ATRIUM software

Programming a user allows to define the details pertaining to the user. Any individual that needs to access an area (room) must be defined in the system as a user. Once defined, a credential can be assigned to a user.

Users Overview

From the Dashboard tab, click on the Users icon. From this window, a user may be added, edited, or deleted.


The following users are defined by default:
  1. INSTALLER USER: This user is active by default, can program cards and has a system and web access login. This user is usually the system installer that configures all hardware related configurations. The Installer User usually defines, along with the owner, the perimeters of an area that needs to be protected by an access door and also defines with the owner or system manager the different access levels and access schedules.
  2. ADMINISTRATOR USER: This user is active by default, can add / delete cards and users, has the ACCESS LEVEL ALWAYS and has a system and web access login. This user is usually the system administrator or manager, the person responsible for adding and deleting users in the system. The Administrator User also defines the access levels, the access level groups, the schedules, the holidays, and the different access rights of all the other users.
  3. PROGRAMMING USER: This user is active by default and is used to add new cards to the system. Whenever the Card Enrolment mode is used, all the new cards programmed will inherit the programming of the user associated to the Programming Card. It is also possible to define multiple Programming Users with different configuration and access rights. With this, it is then possible to program different Programming Users allowing easy User programming with a specific template.

Adding a User

From the Dashboard tab, click on the Users icon and click on the Add button.

General Information



Basic and Advanced View 

  1. First Name: Indicates the first name of the user. A maximum of 16 characters is allowed.
  2. Last Name: Indicates the last name of the user. A maximum of 16 characters is allowed.
  3. Enabled: When selected, indicates that the user is active.
  4. Activation Date: Indicates the date the user becomes valid. Enter the year, month, day and time of the day the user becomes valid or click on the calendar icon and select the date and time. The user will become active at selected activation date and time.
  5. Expiration Date: Indicates the date the user becomes invalid. This is useful for personnel on contract which would require an access for a specific period of time. Enter the year, month, day and time of the day the user expires or click on the calendar icon and select the date and time. The user will expire at the selected date and time. 
For permanent users, do not select an expiration date (leave the field empty).

Advanced View Only



  1. Allow Extended Time: When a user is granted access to a door, the door will remain unlocked for the period defined by the door’s Unlock Time. When Allow Extended Access is enabled, the door will remain unlocked for the duration of the door’s Extended Time in addition to its Unlock Time. This option is particularly useful for individuals that may require more time to access the door.
  2. Master Attribute Card Enrolment Mode: Enables this user’s card to activate Card Enrolment mode when a second card, which has the Programming Card option activated, is presented to the same reader within 5 seconds.
  3. Overrides Anti-Passback: When selected, indicates that the user will override anti-passback.
  4. Overrides Interlock: When selected, indicates that the user will override interlock.
  5. Can Arm: When selected, indicates that the user can arm the integrated alarm system. See Integration section in this article for more detail.
  6. Can Disarm: When selected, indicates that the user can disarm the integrated alarm system. See Integration section in this article for more detail.
  7. Language: ATRIUM supports several languages. Select the language this user will use when accessing the ATRIUM software or web server. The user must have a system login ID and password.
  8. Counter: When selected, this enables the counter for any Card, Login or PIN associated with the
  9. user, limiting how many times the user can pass through designated doors.
  10. Counter Value: set the number of times the user can pass through selected doors. To activate the decrement counter, select Decrement Counter on Card or PIN on the side of of the door with the reader. See this article for more detail.
  11. Expiration Date: Indicates the date the user counter becomes invalid.

Credentials Tab

The Credentials tab allows you to assign/unassign card(s), a PIN code (optional) and an ATRIUM system login for a user (optional).

Basic View

Cards
  1. Assign: To assign a card to this user, click on the Assign button and select a card from the list.
    1. The cards are listed with the following information:
      1. Active
      2. ID
      3. Display Name
      4. Number
      5. User
      6. Activation Date
      7. Expiry Date
      8. Lost
      9. Stolen
      10. Programming Card.
    2. Valid and invalid cards are listed and can be selected but a card will not be operational until its status is changed to Active.
  2. Unassign: To unassign a card, select a card from the list of cards and click on the Unassign button.
  3. Add: To add a new card, click on the Add & Assign button. See this article for more information.
  4. Properties: To edit a card, select a card from the list of cards and click on Edit. See this article for more information.
PIN
  1. Assign a Code: When selected, allows to assign a code to access a door that is configured to use keypad codes.
  2. Code: The code must contain five digits and must be unique. Each digit can be any numerical value from zero to nine.
  3. Confirm Code: Re-enter the code for confirmation.
  4. Lockdown: Allows to assign the code to start a lockdown, stop a lockdown, grant access or area secured.


Advanced View 


System Login: Allows the user to login to the ATRIUM software and/or web server.
  1. Assign a Login: Select this check box to enable the access to the PC and/or ATRIUM’s web server for this user.
  2. User Name: Enter a login name that will be used to access the PC and/or ATRIUM’s web server. Up to 32 characters are allowed.
  3. Password: Enter the password that will be used to access the PC and/or ATRIUM’s web server. Up to 32 characters are allowed.
  4. Confirm Password: Re-enter the password for confirmation.
  5. Password Hint: Enter a password hint that will help you remember your password in case you forget the password.
  6. Rights: Select one of the four software user rights levels. See this article for more information on the software user rights.
  7. Access Level Group: The access level group becomes active once the user right Operator is selected. Choose one of the access level group available. See this article for details about access level groups.
  8. Allow Software Access: When selected, gives access to the PC version of the ATRIUM software.
  9. Allow Web Access: When selected, gives access to the web server.
  10. Allow SDK Access: When selected, gives access to the SDK.
  11. Start Lockdown: When selected, gives the user the ability to initiate a lockdown.
  12. Stop Lockdown: When selected, gives the user the ability to stop a lockdown.
  13. Grant Access (maintain lockdown): When selected, grants the user access while maintaining lockdown.
  14. Area Secured (maintain lockdown): When selected, allows the user to secure an area while maintaining lockdown.

Access Levels Tab

The Access Levels tab specifies the area(s) in the building the user will have access to and during which time periods.



  1. Assign: Click on the Assign button and select the access level(s) to be assigned to the user. For more information about access levels see this article. If two or more access levels are assigned to a user, access is granted as long as one of the defined access levels is valid when the card is presented.
  2. Unassign: Select an access level from the list and click on the Unassign button to revoke this access level for the user.
  3. Add: Allows you to define a new access level. Click on the Add & Assign button to add a new access level.  For more information about access levels see this article.
  4. Properties: Allows you to edit an access level.  For more information about access levels see this article.

Events Tab

The Events tab lists, in real-time, the selected user’s related events. For more information on Events see this article.



Advanced View

Floor Levels Tab

The Floor Levels tab tab specifies the floor(s) in the building the user will have access to and during which time periods.


  1. Assign: Click on the Assign button and select the floor level(s) to be assigned to the user. For more information about floor levels, see this article. If two or more floor levels are assigned to a user, access is granted as long as one of the defined floor levels is valid when the card is presented.
  2. Unassign: Select a floor level from the list and click on the Unassign button to revoke this floor level for the user.
  3. Add: Allows you to define a new floor level. Click on the Add & Assign button to add a new floor level. For more information about floor levels, see this article.
  4. Properties: Allows you to edit a floor level. For more information about floor levels, see this article.

Work Tab

The Work tab allows you to enter the user’s professional contact information.


Home Tab

The Home tab allows you to enter the user’s personal contact information.



Notes Tab

Use the Notes text field to record any additional notes that may be required. We recommend that you keep a log of what settings were changed and when they were changed.

Save Button

Use the Save button to save changes.

Cancel Button

Use the Cancel button to ignore changes.

Modifying a User

Select a user from the list and click on the Properties button. See the Adding a User section in this article for more information.

Deleting a User

Select the user from the list and click the Delete button. A dialogue box will appear requesting confirmation.

Administrator Users and Installer Users cannot be deleted.

Next, learn how to set up and manage cards & credentials in the ATRIUM software. 

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