Access Control & Relays
Can I install the intercom without a mounting box?
Yes. Depending on the model of the intercom you have, it may be possible to mount the product directly to the wall using the supplied drilling template and mounting materials. However, we do not recommend this approach. Our recommendation is to ...
Can I connect multiple devices such as a door, gate, or chime?
Yes. Depending on the setup of your system, it is possible to integrate multiple devices using relays or external devices. We recommend the use of our additional webrelay accessory for this process. Please refer to the installation manual for more ...
Can I connect a door relay or external chime?
Yes. Robin intercoms support the connection of an internal door relay as well as an external chime. This allows you to trigger a door opener or an additional ringing device depending on your installation setup. To trigger more than one action from ...
Do I need additional wiring for a door lock?
Yes. An additional two-wire cable is required to connect an electronic door lock to the intercom. The intercom is powered by PoE (Power over Ethernet). The intercom does not supply power to an electronic lock. In order to connect an electronic lock, ...
Does the intercom supply power to the door lock?
No, the intercom provides a dry contact relay. The intercom is powered via PoE (Power over Ethernet). A separate power supply is required for the electronic lock.
Can I connect the intercom directly to a door or gate?
Yes. The intercom has a built-in relay that can be used to control a door, gate, or barrier. If you wish to trigger more than one action from the intercom, you can use the webrelay accessory.
Can I change the door opening code?
Yes. The door opening code can be configured in the Robin web portal.
How can I open the door during a call?
The door can be opened by sending a predefined DTMF command from the phone or system that answers the call. This command can be configured in the Robin web portal.