How can I open the door during a call?

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• Can I open my door or gate from the app without being called?

  Yes, you can! All you need to do is open the app and select the Call button. Once the call connects, press 1 to Unlock the door or gate.

• Can I divert calls to my mobile if nobody answers at the monitor?

  Yes, you can!  From your home screen on your monitor, select Call Scene to open a menu.  Choose the option Divert Call if No Answer. And that's it! Now, when you receive a call, the monitor will ring for 30 seconds and then divert to your mobile. 

• How do I view missed call images?

  From the main screen of your 2EASY monitor, select Call Record. This will bring up a list of past calls. From the list, select the call you wish to view. 2EASY will then show you a call image, as well as the date and time of the call.  You can also ...

• How do I set up the 2EASY mobile app to receive calls?

  The 2EASY video door entry system comes with a free iOS smartphone app that allows you to receive voice and video calls from the door station directly to your phone. Watch the video or follow the steps below to learn how to connect your monitor to ...

• Can I open a door using my smartphone?

  Yes, you can!  Just follow these simple steps:  On your smartphone, open your browser, and enter the ATRIUM server IP address in the navigation bar. This will bring up the ATRIUM login screen. Enter your details to log in. Once logged in, click on ...