Installation & Mounting
What if my flush mount box is not level?
When you have made a hole in the wall and fit the flush mounting box for the intercom into it, you may find that the box is not fully level. You can adjust the positioning of the box using the internal adjustment plate. This allows you to straighten ...
What is the difference between flush and surface mounting?
Flush mounting, also known as in-wall mounting, means that the intercom device is recessed into the wall. Once fitted, this leaves the intercom with a very low profile as it sits flush with the outer surface of the wall. This requires a box which ...
Can I replace an existing intercom with a Robin intercom?
Yes. In most cases this is possible. The main requirement is that suitable cabling and network infrastructure are available. Find out more about the cabling requirements.
Can I install the intercom without connecting a door lock?
Yes. The door lock connection is optional. Robin intercoms function in the same way either with or without the door lock connection.
How is the intercom fixed to the wall?
The intercom is mounted using the supplied wall plugs and anti-theft screws. This ensures a secure and tamper-resistant installation. There is a drilling template included in the packaging, which helps the installer position the intercom accurately ...
What is the correct way to install the intercom?
When you have defined the mounting location for the intercom, prepare the installation: Use a 90mm core drill to create a hole approximately 60mm deep. Shape the opening so that the intercom housing fits properly. Don't forget to allow space for ...
What do I need to prepare before the installer arrives?
Before your installer arrives at your property, you should: Ensure that the installation location is accessible and clear. Make the power and network connections available so that the installer can work efficiently. NOTE: Your installer may need to ...
What should I consider before installing the intercom?
Before installing an intercom, you should analyse the location, environment, and setting. It is important to: determine the correct mounting location ensure suitable power and network connections are available verify that the environment meets the ...
Should Robin intercoms be installed by a professional?
Yes. We strongly recommend that Robin intercoms are installed by professional installation engineers. A professional installer has the right knowledge and equipment to ensure that the installation is done safely and correctly. It is important that ...