DIGIWAY Door Automation | How to set spring preload tension

How do I set the spring pre-load tension?

First, open your DIGIWAY app and find the correct unit that you want to programme. Then, follow these steps to set the spring pre-tension:
  1. Hold down OK to enter the programming menu.
  2. From the menu, select Door Calibration and then Spring Preload.
  3. In the bottom-left of the app screen, switch the door to Free Mode using the slider.
  4. Then, increase the spring tension to at least 90.
  5. Check if the pins on the operator are lined up with the arm. 
  6. Fix the arm to the DIGIWAY operator and pull the door open to check that you have enough tension to close it.
If the pins do not line up with the arm, you may need to increase the tension further until they do line up to allow you to fix the arm.
The next step in calibrating the DIGIWAY is setting the door limits.
For instructions on the full calibration process, view this article

    • Related Articles

    • How do I set the door limits?

      To correctly auto-calibrate the DIGIWAY, first you need to set the spring pre-load tension.  For instructions for the full calibration process, see this article.  Once the spring pre-load tension is set, you can set the door limits by following these ...
    • How do I initiate auto-calibration?

      Before starting the auto-calibration, you need to set the spring pre-load tension and set the door limits.  For instructions for the full calibration process, view this article. When you are ready to initiate the auto-calibration, open the DIGIWAY ...
    • How do I calibrate the door operator?

      The DIGIWAY system benefits from an easy-to-use auto-calibration feature.  To successfully complete the auto-calibration, you will need to: Set the spring pre-load tension (learn more) Set the door limits (learn more) Initiate the auto-calibration ...
    • How to set up the VDP Connect app for use with your 2EASY video entry system

      VDP Connect is a free smartphone app for iOS and Android that allows you to control and operate your 2EASY video entry system from your phone.  App features Better and faster video streaming See who's at the door from your smartphone  Preview images ...
    • How do I connect the DWSSS-5M1 safety sensor to the DIGIWAY door operator?

      DWSSS-5M1 is an infrared safety sensor for use with DIGIWAY door automation. It can be used with both the DIGIWAY PLUS and DIGIWAY SR door operators, and is suitable for both indoor and outdoor installation. Download this guide to learn more about ...