Mobile-PASS: Why doesn't the NFC work on my phone?
Here are some possible solutions if the NFC doesn't seem to be working.
- Make sure your phone has the NFC feature and that it’s turned on. Contact your phone manufacturer for more details.
- Step out and back into the reader detection zone.
- Locate your NFC antenna on your phone and hold this area on the reader.
- Make sure your phone case is not blocking the antenna or any NFC signal.
- Try with a NFC-friendly case.
- Some car phone holders that include adhesive magnets can interfere with NFC.