How to enroll a face in standalone mode

This article details how to add users and enrol face template to their profile on the iface™ facial recognition terminal when it is in standalone mode. If your iface is part of a networked access control system, you will need to enrol users via the isync software instead. isync users must not enroll users using the standalone process, as the isync software will automatically clear any manually added face templates. Download the isync manual for more information. 

Adding a user

Enter the main menu on the iface interface and press the User icon. This will bring up the list of enrolled users. At the top of the screen, you will see User (X/20000) - this indicates how many of the 20,000 face templates are currently in use. 

To add a new user, click the + Enroll button in the bottom left of the screen. 

You will then see the enrollment screen. The ID field indicates which of the 20,000 face template slots this user occupies. 

Press the Name field to type in the user's name, and press Done when finished.

You can also assign a PIN code to the user if you want to enable multi-factor authentication. See this article for more information. 

The Bypass Card tick box can be selected to allow a user to gain access by only scanning a physical card or tag credential, regardless of the authentication mode that is enabled. See this article to learn about assigning card credentials.

Enrolling a new face template

Press the Face + button on the user enrollment screen.

The camera will turn on. The user should stand between 40cm and 1m from the camera, face directly forwards, and position their face centrally on the screen. A percentage counter at the bottom of the screen will indicate how much of the enrollment is complete. On average, it takes approximately 5 seconds to complete the full enrollment. 

To successfully enroll a new user's face, make sure the user does not:

1. Position the face outside the camera range
   
2. Stand sideways or at an angle
   
3. Stand more than 2m away from the camera
   
4. Wear a hat that obscures the face
   
5. Wear a face mask or face covering
   
6. Leave long hair obscuring the face
   

If the enrollment has been unsuccessful, you will see a red triangle on the screen along with the message Capture Fail. 

If the enrollment has been successful, you will see a blue tick on the screen and the message Capture Completed. Once the enrollment screen appears again, press OK to save the enrolled face template. A box will pop up with the message Enroll success. 

You can also assign physical card or tag credential to the user if you want to enable multi-factor authentication. See this article for more information. 

That's it! The user's face has now been enrolled on the iface reader and will be recognised with access granted when the user's face is detected. 

NOTE: If you have multiple iface readers on your premises and they are working in standalone mode, you will need to enroll the user on all of the relevant readers individually.

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