Which video formats are supported by Robin intercoms?

Robin intercoms support video streaming in both H.264 and MJPEG formats. 

This ensures broad compatibility with most VMS (Video Management Systems) and other video systems for both live viewing and recording. 

Different video streams may be better suited to different applications. For example, VMS typically use high-quality H.264 streams for recording, while other applications may use MJPEG or lower bitrate streams to maximise stability. 

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  No. Generally, we do not recommend port forwarding with Robin intercoms due to security risks. A secure network setup or VPN is the preferred option.

• Does the Robin Intercom support Secure SIP?

  Yes. All Robin intercoms support SIP over UDP, TCP, and Secure SIP via TLS 1.2. This allows secure communication between the intercom and modern IP-PBX and VoIP platforms. Secure SIP ensures that call setup data, such as credentials and session ...

• Does Robin Touch support two-way video?

  Yes. The Robin Touch screen can display live video feeds from inside a building. The video mode can be configured to either show full video or to zoom to fill the screen. Two-way video supports better accessibility, enabling users who are Deaf or ...

• What type of cable is required for Robin intercoms?

  Robin intercoms require a network cable for operation. The devices are powered by PoE (Power over Ethernet) and require network connectivity to operate. PoE can be supplied either via a PoE switch or with mains power and a separate PoE injector. The ...

• Should Robin intercoms be installed by a professional?

  Yes. We strongly recommend that Robin intercoms are installed by professional installation engineers. A professional installer has the right knowledge and equipment to ensure that the installation is done safely and correctly. It is important that ...