Which audio and video codecs should be used with VoIP services?

Which audio and video codecs should be used with VoIP services?

Audio codecs

For maximum compatibility with VoIP endpoints (such as 3CX), we recommend G.711 µ-law and A-law, and G.722 audio codecs. 

Video codecs

For the best combination of video quality and bandwidth usage, we recommend H.264 video codec. 

In addition, we recommend video resolution of 640x480 and a bitrate between 512 and 1024kbps to ensure stable performance. 


Info
You can assign specific codecs to different users or devices by creating different profiles. This ensures compatibility.