When I press the call button I get three beeps and the statement ‘user unavailable’
The most likely cause for this problem is that the 2EASY
monitor has not been set up as part of a kit system. You can quickly fix this
issue by following these simple steps:
- Touch the 2EASY monitor to bring up the main
- From there, select Settings, and then Installer.
- Then, select Current Address and set this
- Save this setting, exit the menus, and test the
call button again.
How to set up the VDP Connect app for use with your 2EASY video entry system
VDP Connect is a free smartphone app for iOS and Android that allows you to control and operate your 2EASY video entry system from your phone. App features Better and faster video streaming See who's at the door from your smartphone Preview images ...
Can I record video on my 2EASY monitor instead of images?
Yes, you can! To do this, you will need to get hold of a micro-SD card with a storage capacity of no more than 32GB. The process for setting up this function differs slightly depending on the type of 2EASY system you’re using. Please check that ...
How do I change my user code on my CDV96KP?
User codes are changed at the door station, where you need to use the master code to enter the programming settings. There are 40 memory slots where your user code can be stored. They are numbered from 20 to 59 – but most people usually use 20 or 21 ...
How do I call another monitor?
To make a call to another 2EASY monitor, you can use the Inner Call or Inner Broadcast functions. To use the Inner Call function, go to the main screen and select Intercoms, then select Inner Call. This will trigger a call to all the other 2EASY ...
The door station unlocks immediately as soon as a call is made. How do I prevent this?
This is an auto-unlock feature which is sometimes accidentally enabled on the CDV24 and CDV43 models. When your monitor rings, the unlock icon appears on the monitor for you to press to allow entry. If you tap or press it briefly, it unlocks the door ...