What is the default IP address of an ievo Interface Board?
The default IP address of any ievo Interface Board (part codes beginning IEVO-MB) is:
Can the ievo fingerprint reader heads be used without the Interface Board?
No. The Interface Board provides the brains and the power for the reader head. The Interface Board should be installed on the secure side of the door, in order to keep the fingerprint template data contained on it secure. The reader head cannot be ...
What type of cable do I need to connect the reader head to the Interface Board?
Every ievo fingerprint reader connects to the Interface Board via a bespoke PoE (Power over Ethernet) connection. The PoE connection carries both power and data. Therefore, high-quality shielded Ethernet cable should be used for this connection in ...
The desktop fingerprint reader does not light up when I try to enrol a fingerprint.
If the desktop reader is connected to the computer, but does not light up when you try to enrol a fingerprint, it could be a software issue. If you are able to, check that all the correct desktop drivers and C++ files have been installed onto the ...
I have added a new Interface Board to the system, but registered fingerprints aren't being recognised.
A new Interface Board will not automatically download the existing fingerprint database from the other boards. You will need to back up the database of an existing board using the ievo network tool, and then restore it to the new board. All the ...
How is biometric fingerprint data collected?
ievo systems acquire biometric data by scanning a fingerprint and measuring and collecting unique reference points from a finger. This data is extracted, transferred, and via an advanced algorithm, stored as a template on a separate ievo Interface ...