DIGIWAY Warranty Information

What is the warranty for DIGIWAY products?

The CDVI DIGIWAY Plus and DIGIWAY SR are guaranteed against faulty design and manufacture, excluding fair wear and tear, for two years
Repair to any faulty unit will be carried out at our workshop in High Wycombe.
Please note: damage to the motor drive circuits of the DIGIWAY Plus caused by incorrect use (pushing and pulling of the door while in motion) is not covered under warranty as this is deemed as abuse. A Service Exchange unit is available for out of box failures and immediate replacement if return for repair is not viable. 

PLEASE CONTACT OUR TECHNICAL SUPPORT DEPARTMENT BEFORE RETURNING ANY PRODUCT AND FOR DETAILS CONCERNING A SERVICE EXCHANGE UNIT.


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