My web portal is unresponsive. What should I do?

First, ask your installer whether your ATRIUM system has been set to DHCP, or whether you have been given a fixed IP address. 

Your installer will then be able to help you troubleshoot your unresponsive portal. 

If problems persist, please raise a support ticket so that we can investigate further. 

This article applies to the following products:

A22K

A22KPOE

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