Mobile-PASS: Why isn't the voice command working?

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  If you have set up and activated your Mobile-PASS licenses, but the doors are not unlocking, see here some possible solutions: Make sure the app is open when trying to unlock a door Check that Bluetooth and/or NFC are turned on. Make sure you are ...

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  Uninstalling the application will not remove your Mobile-PASS license from your smartphone. The only ways to permanently delete or remove your Mobile-PASS license are:  To delete the license from within the ATRIUM BT app. To reset your smartphone to ...

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• Mobile-PASS: Why is my license not showing up or showing as pending after I have added it to the app?

  A Mobile-PASS license needs to be activated before it can be used. If you are not physically at the site where the access control system is installed, your license will be in pending mode until it is activated on-site.  To complete the activation: Go ...