Mobile-PASS: Why are doors not unlocking?

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  Video  Introduction  ATRIUM BT is an innovative smartphone app for iPhone and Android that allows individuals to use their smartphone as an access control credential, instead of a traditional card, tag, or fob.  To find out more about the ATRIUM ...

• Mobile-PASS: Will I lose my license if I uninstall the ATRIUM BT app?

  Uninstalling the application will not remove your Mobile-PASS license from your smartphone. The only ways to permanently delete or remove your Mobile-PASS license are:  To delete the license from within the ATRIUM BT app. To reset your smartphone to ...

• Mobile-PASS: How to send a credential to a user's smartphone

  Video  Introduction Once you have loaded your AMC25 licenses into the ATRIUM interface, you will need to distribute the credentials to individual users.  There are three ways to send credentials:  Send an automatically generated email to the user.  ...

• Mobile-PASS: Why is my license not showing up or showing as pending after I have added it to the app?

  A Mobile-PASS license needs to be activated before it can be used. If you are not physically at the site where the access control system is installed, your license will be in pending mode until it is activated on-site.  To complete the activation: Go ...

• Can I open a door using my smartphone?

  Yes, you can!  Just follow these simple steps:  On your smartphone, open your browser, and enter the ATRIUM server IP address in the navigation bar. This will bring up the ATRIUM login screen. Enter your details to log in. Once logged in, click on ...