Is remote support possible with a Robin intercom?

Is remote support possible with a Robin intercom?

Yes. 

If you are experiencing problems with your Robin intercom and require remote support, please contact our Technical Support team. We will be able to enable remote support in order to troubleshoot and help with the maintenance of your device. 

The intercom includes a function called Go to Robin that establishes an outbound VPN tunnel. This allows secure remote access for diagnostic purposes without opening inbound ports, maintaining the security of your system. 

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If you require remote support, contact Technical Support at: xxx

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