How are call buttons configured?

Each call button on a Robin intercom device can be assigned a call destination and priority. The settings for each button can be different.

In addition, multiple contacts, hunt groups, or call queues can be configured for each button separately.

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How do I view missed call images?
From the main screen of your 2EASY monitor, select Call Record. This will bring up a list of past calls. From the list, select the call you wish to view. 2EASY will then show you a call image, as well as the date and time of the call. You can also ...
When I press the call button I get three beeps and the statement ‘user unavailable’
The most likely cause for this problem is that the 2EASY monitor has not been set up as part of a kit system. You can quickly fix this issue by following these simple steps: Touch the 2EASY monitor to bring up the main screen. From there, select ...
How does the call flow work with CyberGate?
CyberGate is the gateway that bridges SIP devices such as Robin intercoms with the Microsoft Teams environment. CyberGate licence(s) are required for a successful integration. When the intercom initiates a SIP call, it is sent to CyberGate. CyberGate ...
How can I open the door during a call?
The door can be opened by sending a predefined DTMF command from the phone or system that answers the call. This command can be configured in the Robin web portal.
Can I have the system call one monitor, then if there is no answer, call another?
Currently, this is not possible. All the monitors will ring at the same time when called.

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