Does the intercom require maintenance after installation?

Yes, but it is minimal. 

We recommend you occasionally clean the device. 

We also recommend that you ensure your device is kept up to date with the latest software updates. 

These updates are carried out in the Robin web portal. The intercom device checks for any available updates, and then installs them once initiated. 

NOTE: Internet access is required to check for and download software updates. 

If you are unsure about software updates for your intercom, contact your installer for assistance. 

• Related Articles

• Is remote support possible with a Robin intercom?

  Yes. If you are experiencing problems with your Robin intercom and require remote support, please contact our Technical Support team. We will be able to enable remote support in order to troubleshoot and help with the maintenance of your device. The ...

• What is the correct way to install the intercom?

  When you have defined the mounting location for the intercom, prepare the installation: Use a 90mm core drill to create a hole approximately 60mm deep. Shape the opening so that the intercom housing fits properly. Don't forget to allow space for ...

• Does the intercom require a static IP address?

  No. DHCP is supported and recommended, but a static IP can be configured if required for the installation.

• Does the intercom require a separate power supply?

  No. All Robin intercoms are powered by PoE (Power over Ethernet), which means they receive power from the same cable used to connect them to the network. This means no separate power supply is needed for the intercom. If there is no appropriate ...

• Can the intercom be rebooted remotely?

  Yes. The intercom device can be rebooted remotely from within the Robin web portal. For detailed instructions, consult the Robin installation manual.