Can the intercom be accessed remotely?

By default, access is limited to the local network. 

Remote access is possible, but should be configured securely. 

Please contact our technical support team for further information. 

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• Can the intercom be rebooted remotely?

  Yes. The intercom device can be rebooted remotely from within the Robin web portal. For detailed instructions, consult the Robin installation manual.

• How do intercom calls work?

  When a visitor presses a call button on the intercom device, the intercom initiates a call. The destination of the call is predefined in the connected telephony system. Once the call is answered, two-way audio is established and, if supported, live ...

• How do I update the intercom software?

  We recommend that your intercom device is kept up to date with the latest software updates. These updates are carried out in the Robin web portal. The intercom device checks for any available updates, and then installs them once initiated. NOTE: ...

• Does the intercom require maintenance after installation?

  Yes, but it is minimal. We recommend you occasionally clean the device. We also recommend that you ensure your device is kept up to date with the latest software updates. These updates are carried out in the Robin web portal. The intercom device ...

• Can Microsoft Teams users call the intercom?

  Yes. When properly configured, Teams users can initiate calls directly to the intercom device (audio or video). They can do this from any desktop computer or the Teams app on any compatible device. Two-way audio communication is always supported in ...