When I press the call button I get three beeps and the statement ‘user unavailable’
The most likely cause for this problem is that the 2EASY monitor has not been set up as part of a kit system. You can quickly fix this issue by following these simple steps: Touch the 2EASY monitor to bring up the main screen. From there, select ...
My door station is not working. How do I fix it?
If the door station does not connect when a call is made and beeps three times, this is an indication that it cannot find a monitor inside to call. Each monitor in your system has an address, which you can view and edit in its settings. Check the ...
My 2EASY app is not working. How do I fix it?
One of the reasons why your 2EASY app may not be working could be the operating system on your smartphone. When we develop apps, we work according to specifications and guidelines provided by Apple and Google. Among other things, these stipulate that ...
What is the warranty for DIGIWAY products?
The CDVI DIGIWAY Plus and DIGIWAY SR are guaranteed against faulty design and manufacture, excluding fair wear and tear, for two years. Repair to any faulty unit will be carried out at our workshop in High Wycombe. Please note: damage to the motor ...
Can I open my door or gate from the app without being called?
Yes, you can! All you need to do is open the app and select the Call button. Once the call connects, press 1 to Unlock the door or gate.